Customer Service

At KSK Homes, our Service Charter is a promise to you to provide a high quality of service, communication, and support for all your inquiries, concerns & feedback.

We are committed to providing you with the very high levels of hospitality and customer service in all that we do to make your stay pleasant at our residences. Our service commitment infuses every aspect of our communication strategy; from our ethos to the training of our staff and the development of our relationship with you.

Making communication smarter and easier

Our dedicated on-site 24/7 customer service and facilities management teams are trained to respond to your queries and requests promptly and efficiently. We will resolve your queries within no time.

We have an eye for detail and are constantly evaluating our communication strategy to make sure we maintain our high standards of services delivered to you. In addition to issues concerning your stay or booking with us, we’d be grateful if you could also provide feedback on your thoughts and experiences to our dedicated teams. It is through responding to feedback that we can make improvements, so we value any insight you could share with us.

Building a strong relationship

Our commitment to providing you with the highest quality support while making your stay beautiful and memorable is our motto and is in line with our service offerings. Our highly trained on-ground staff are specialists in their fields, supported by a professional grooming program.

Contact us

If you have an inquiry or feedback you’d like to discuss with us, please get in touch with our team on the below:

KSK Homes Residence, Al Ruwayyah First,
Dubai International Academic City,
Dubai, UAE. PO Box 111658

Phone: +97145846558
Email: info@kskhomes.com

Like what you see? Let’s book it!

If you already know when and where you’d like to stay with us, follow the link below to book your student accommodation.